ServSafe Alcohol Exam Answers 2024

ServSafe Alcohol Exam Answers 2024: The ServSafe Alcohol Practice Test is designed to assess your knowledge and understanding of alcohol service regulations, laws, and best practices.

In this online quiz, we’ll provide multiple-choice questions and answers to help you prepare for the actual ServSafe Alcohol Certification exam. Our questions are based on the most recent edition of the ServSafe Alcohol textbook and are 100% research-proven to help you pass the certification exam.

So, whether you’re a bartender, server, or manager in the food service industry, this video will help you prepare for the ServSafe Alcohol Certification exam and ensure that you’re serving alcohol responsibly and legally.

ServSafe Alcohol Exam Answers 2022

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ServSafe® Alcohol Practice Test

Total Items: 40
Time Limit: N/A
Answer Keys: Yes

1 / 40

1) What is the most important thing to do when checking a customer's ID?

A) Look at the photo to make sure it matches the customer

B) Check the expiration date to make sure it is still valid

C) Look for signs of tampering or alteration

D) All of the above

2 / 40

2) What is the definition of proof?

A) The percentage of alcohol in a beverage

B) The percentage of water in a beverage

C) The amount of sugar in a beverage

D) Twice the percentage of alcohol in a beverage

3 / 40

3) What is the most important thing to do if a customer becomes unruly or violent?

A) Call the police

B) Eject the customer from the premises

C) Ignore the customer

D) Serve the customer more alcohol to calm them down

4 / 40

4) When is it legal to refuse service to a customer who is visibly intoxicated?

A) Always

B) When it is close to closing time

C) When the customer becomes aggressive

D) When serving the customer would create an unsafe situation

5 / 40

5) What is the definition of blood alcohol concentration (BA?

A) The amount of alcohol in a person's bloodstream

B) The amount of alcohol in a person's stomach

C) The amount of alcohol in a person's urine

D) The amount of alcohol in a person's sweat

6 / 40

6) How long does alcohol stay in the body?

A) 2-3 hours

B) 4-5 hours

C) 6-7 hours

D) 8-9 hours

7 / 40

7) What are the two types of alcohol that should never be served to guests in a food service establishment?

A) Whiskey and vodk

B) Beer and wine.

C) Absinthe and moonshine.

D) Everclear and grain alcohol.

8 / 40

8) Which of the following is a legal form of identification for purchasing alcohol?

A) A school identification car

B) A driver’s license from another state.

C) A passport.

D) An expired identification car

9 / 40

9) Which of the following is NOT a reason to refuse service to a guest?

A) The guest is behaving erratically and seems to be inebriate

B) The guest is under the legal drinking age.

C) The guest is a regular customer and insists on being serve

D) The guest is attempting to purchase alcohol outside of legal serving hours.

10 / 40

10) How should you respond if a customer becomes aggressive or violent after being refused service?

A) Call the police immediately

B) Try to calm the customer down and reason with them

C) Offer the customer a free drink to calm them down

D) Ask other customers to help subdue the aggressive customer

11 / 40

11) What is the most effective way to prevent customers from becoming intoxicated?

A) Limiting the amount of alcohol served

B) Offering free food with each drink

C) Encouraging customers to drink water

D) None of the above

12 / 40

12) What is the term for a legal defense that claims a person was not in control of their actions due to being under the influence of alcohol?

A) Voluntary intoxication

B) Involuntary intoxication

C) Diminished capacity

D) Intoxication defense

13 / 40

13) Which of the following is a symptom of alcohol poisoning?

A) Slurred speech

B) Dilated pupils

C) Rapid breathing

D) All of the above

14 / 40

14) What is the maximum blood alcohol concentration (BA for drivers in most states?

A) 0.04%

B) 0.08%

C) 0.10%

D) 0.12%

15 / 40

15) Which of the following statements about blood alcohol concentration (BA is TRUE?

A) BAC can be accurately measured through physical symptoms alone

B) BAC can be affected by factors such as body weight, gender, and rate of consumption

C) A BAC of 0.05% is safe for most people to drive

D) None of the above

16 / 40

16) If a customer has consumed too much alcohol and becomes unruly, what should you do?

A) Call the police immediately

B) Ask the customer to leave

C) Give the customer more alcohol to calm them down

D) None of the above

17 / 40

17) When checking an ID, which of the following is NOT a common way to determine whether the ID is valid?

A) Checking for watermarks

B) Checking for an expiration date

C) Checking for a hologram

D) Smelling the ID

18 / 40

18) Which of the following is an example of a physical symptom of alcohol withdrawal?

A) Hallucinations

B) Elevated mood

C) Increased appetite

D) Shaking

19 / 40

19) What is the BAC limit for commercial drivers in the United States?

A) 0.08%

B) 0.04%

C) 0.02%

D) 0.00%

20 / 40

20) Which of the following is an example of a physical sign of intoxication?

A) Sudden change in mood

B) Inappropriate behavior

C) Flushed face and neck

D) Difficulty focusing on conversation

21 / 40

21) Which of the following is a factor that affects how quickly alcohol is absorbed into the bloodstream?

A) The color of the alcohol

B) The type of glass the drink is served in

C) The temperature of the drink

D) The size and weight of the person drinking the alcohol

22 / 40

22) When should you stop serving alcohol to a customer?

A) When they ask you to stop

B) When they become belligerent or disruptive

C) When they have consumed more than two drinks

D) When they have been in the establishment for more than an hour

23 / 40

23) How long should you keep a signed copy of a customer's ID on file?

A) 1 day

B) 1 week

C) 1 month

D) 1 year

24 / 40

24) Which of the following is a sign that a customer may be over-served and should be cut off?

A) They are loud and boisterous

B) They are laughing and having a good time

C) They are slurring their speech

D) They are talking about their job

25 / 40

25) What does TIPS stand for?

A) Techniques for Intoxication Prevention and Safety

B) Training for Intervention Procedures

C) Techniques for Intervention and Prevention of Substance abuse

D) Tips for Reducing Alcohol Consumption

26 / 40

26) Which of the following is an acceptable form of identification for verifying a customer's age?

A) A credit card

B) A social security card

C) A driver's license

D) An employee ID

27 / 40

27) What is the purpose of a "happy hour" promotion in a bar or restaurant?

A) To attract more customers during slow business hours

B) To encourage customers to drink as much as possible

C) To reduce the cost of drinks for customers

D) To allow customers to stay longer than usual

28 / 40

28) What is the best way to deal with a customer who is becoming too intoxicated?

A) Offer them another drink to help them sober up

B) Cut them off and offer water or food instead

C) Encourage them to stay and continue drinking

D) Ignore the situation and continue serving other customers

29 / 40

29) What is the purpose of an ID check when serving alcohol?

A) To ensure that the customer is of legal drinking age

B) To verify the customer's address and contact information

C) To prevent customers from becoming too intoxicated

D) To check for any medical conditions that may be affected by alcohol

30 / 40

30) Which of the following drinks typically has the highest alcohol content?

A) A 12 oz. beer

B) A 5 oz. glass of wine

C) A 1.5 oz. shot of 80-proof liquor

D) A 6 oz. wine cooler

31 / 40

31) What is the standard serving size for a glass of wine?

A) 4 oz.

B) 6 oz.

C) 8 oz.

D) 10 oz.

32 / 40

32) What is the purpose of the "last call" in a bar or restaurant?

A) To signify the end of the night's service

B) To encourage customers to order more drinks

C) To prevent customers from becoming too intoxicated

D) To notify customers of the establishment's closing time

33 / 40

33) Which of the following is a symptom of alcohol poisoning?

A) Increased heart rate

B) Slurred speech

C) Rapid breathing

D) All of the above

34 / 40

34) What is the legal BAC limit for drivers in most US states?

A) 0.05%

B) 0.08%

C) 0.10%

D) 0.15%

35 / 40

35) What is the term used to describe the level of alcohol in a person's bloodstream?

A) Alcohol absorption rate

B) Blood alcohol concentration

C) Alcohol metabolism rate

D) Alcohol tolerance level

36 / 40

36) How long does it take for the body to process one standard drink of alcohol?

A) 30 minutes

B) 45 minutes

C) 1 hour

D) 2 hours

37 / 40

37) What are the four steps of the TIPS training program?

A) Train, Identify, Prevent, Serve

B) Train, Intervene, Prevent, Serve

C) Train, Intervene, Prevent, Stop

D) Train, Identify, Prevent, Stop

38 / 40

38) What is the most effective way to prevent a customer from becoming overly intoxicated?

A) Cutting them off completely

B) Serving them non-alcoholic drinks

C) Offering them food

D) Providing them with a ride home

39 / 40

39) What is the definition of a standard drink for hard liquor?

A) 1 ounce

B) 1.5 ounce

C) 2.5 ounce

D) 2 ounces

40 / 40

40) How many ounces of beer are in a standard serving?

A) 8

B) 10

C) 12

D) 16

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